Privacy Policy

1. Information We Collect

Personal Information

We collect information that you provide directly to us:

  • Name and contact information
  • Email address
  • Country of origin
  • Immigration status
  • Settlement preferences and needs
  • Account credentials

Usage Information

We automatically collect certain information about your device:

  • IP address and location data
  • Browser and device information
  • Pages you view
  • Time spent on pages
  • Access times and dates

2. How We Use Your Information

We use the collected information for:

  • Providing and personalizing our services
  • Processing your requests and transactions
  • Sending you updates and notifications
  • Improving our services and user experience
  • Analyzing usage patterns and trends
  • Protecting against fraud and abuse
  • Complying with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners with your explicit consent
  • Professional advisors and insurers

4. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage practices
  • Employee training on data protection

5. Your Privacy Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your data, it will be securely deleted or anonymized.

7. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect or maintain personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. International Data Transfers

Your information may be transferred to and processed in Canada and other countries, where data protection laws may differ from those in your country. We ensure appropriate safeguards are in place for such transfers.

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. For more information, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer at privacy@newtocanada.com

Last updated: February 15, 2024