startup helps newcomers navigate Canada’s health-care system
Refugee initiative from U of T startup helps newcomers navigate Canada’s health-care system
After living amid the Syrian refugee crisis in Turkey for a year after graduating from the University of Toronto, Nouhaila Chelkhaoui knew she wanted to help make a positive impact on the lives of newcomers.
Her return to Toronto gave her the opportunity to do just that, as she joined U of T startup iamsick’s newest initiative, which helps refugees navigate Canada’s complex healthcare system.
iamsick is a digital health platform that focuses on providing people with access to healthcare services. Whether it’s a doctor accepting new patients, a walk-in-clinic that’s open late, a pharmacy, a diagnostic lab or nearby emergency room, iamsick shows users their nearest healthcare option anytime, Canada-wide.
Read more about iamsick
Their new refugee initiative aims to build onto their pre-existing platform by adding several features that focus on the needs of refugees.
“We have identified many Arabic speaking healthcare professionals across Canada, plus Arabic is now one of five languages the platform itself has been translated into,” said Chelkhaoui, now an account manager at iamsick. “We’ve also established a direct phone line for assistance in English, Arabic and French for two hours a week so refugees who don’t have access to the internet or aren’t tech savvy can still get the information they need.”
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